Returns & Exchanges

At NexiGo, we stand behind the quality of our electronics and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit for your setup, we make the return process simple and transparent.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all cables, manuals, and accessories that were included at the time of purchase.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned hardware, we will process your refund back to your original payment method within 5 to 7 business days.